First we would like to thank you for being a part of our great brand!
If you have purchased our product from a retailer you must register your device within five days of the purchase date. If you have purchased directly from our website your warranty registration is automatically in our system under the name used to make the purchase. If you are buying this as a gift for someone you must include their first and last name for the warranty to apply.
Important Warranty Requirements
» Receipt copy must be legible.
» Warranty must be registered within 5 business days of purchase.
» Receipt copy must be legible.
» You must upload a picture of the original packaging.
» Warranty covers faulty manufacture parts.
» Warranty does not cover abuse or neglect.
Having problems? Email us at support@propenvape.com.
Require further assistance? contact us